SMART Repair Questions & Answers
Can you quote for my repair over the phone or by email?
I struggle to arrange appointments as I am working.
We can provide quotations over the phone, these are literally a guide price for you without sight of the vehicle and the damage then it is very difficult to provide an accurate quotation. We can give an accurate quotation if you can provide us with some pictures of the damage ideally we need some close ups but also some stood back from the vehicle to enable us to see where exactly the damage has occurred.
How long does an average repair take?
An average repair time is between 1 and 2 hours. But at the time we give you your quotation, we can advise you how long it will take.
Where will you do the repair?
Our Express Car Doctor centre is located in Salford. We are within easy reach of most of Milton Keynes, Northampton and Bedfordshire.
How can I pay?
We accept cash, cheques and are now able to process credit or debit card payments.
Are you insured?
Yes, at The Car Doctor we have specialist insurance so you have peace of mind letting us move and work on your vehicle as well as conveniently collect and deliver straight to your door. We also have Public Liability insurance.
After the repair can I use the car straight away?
Yes you can use the car immediately after but depending on the repair we may advise against washing the car for 24 hours.